How can we help?

Answers to common questions, or reach us directly.

Email support

The fastest way to reach us. We read every email.

Email jstechnovation@gmail.com

Kickcut says "no beat found" — what does that mean?

Kickcut listens to the audio already in your clip to find a beat grid. If the room audio is too quiet, too noisy, or has no clear rhythm, Kickcut falls back to even cuts at a fixed interval so your video still comes out cut and timed — just not locked to a detected tempo. Try the Tap tool in TOOLS to set the tempo yourself.

Is Kickcut really free? What's the catch?

There's no catch. Every effect and filter is free, exports carry no watermark, and there's no subscription or paywall.

Where is my exported video saved?

Tap Save (or Share) and Kickcut writes the finished video straight to your iPhone's Photos library, ready to post to TikTok, Reels or Shorts.

Does Kickcut upload my videos anywhere?

No. Your videos and photos are processed on your device and never uploaded. Kickcut only sends usage statistics, crash reports and a device identifier (for push notifications) — never your clips. See the Privacy Policy for details.

Which aspect ratios does Kickcut support?

9:16 (TikTok, Reels, Shorts), 4:5, 1:1 and 16:9, with a Fill or Fit option for how your footage sits in the frame.

I found a bug, or have a feature request.

Email jstechnovation@gmail.com with a short description and, if you can, the device and iOS version you're on — it helps us track it down faster.